Support
Frequently Asked Questions
How long does shipping take?
Orders are processed in 1–2 business days and typically arrive within about 6 business days of dispatch. A live estimate appears on every product page.
Do you ship Australia-wide?
Yes — we ship tracked to all Australian states and territories.
What is your returns policy?
We offer 30-day returns on unused items in original condition, in addition to your Australian Consumer Law rights. See our Returns & Refund Policy for details.
Are your products covered by warranty?
Yes. Our products are covered against manufacturing defects — see our Warranty Information page.
How do I track my order?
You’ll receive a tracking link by email as soon as your order ships.
How can I contact you?
Reach our team any time via our Contact page or at [support email].